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Thank you for being a Sectigo customer. We are here to provide you with the best experience possible. Here are several resources to help guide you through questions you might have.
Many support questions can be resolved by browsing the knowledgebase. Chat and ticketing systems are also in place to help you. We strive to respond to most tickets within one hour; however, in some cases it may take longer and in that situation, we guarantee to respond within 24-hours.
SSL customers receive support through an online ticketing system.
Sectigo's HackerGuardian Knowledgebase contains answers to PCI related questions.